NEED TO RETURN SOMETHING? IT'S SUPER EASY!
IF YOU WOULD LIKE TO RETURN AN ITEM, PLEASE MAKE SURE TO:
- return your item in the original packaging
- submit your return within 30 days (45 days for Silver & 60 days for Gold Rewards Club Members) after receiving your package
- please only return the wrong/faulty item, if our customer care team asks you to
- treat the sportswear with care when trying it on,
- wear underwear when trying them on
- not remove any labels or tags
DIRTY/WORN CLOTHING OR PIECES MISSING TAGS/LABELS WILL NOT BE REFUNDED!
- ensure that all the seals are still intact
- the packaging of the product must be unopened and in its original condition
The free items within this promotion cannot be solely returned for a refund or be exchanged. For the paid items within this promotion, a store credit will be given worth the item price during this promotion. Refunds are only available, if the paid and free items are returned together.
Gifts & free products cannot be solely returned for a refund or be exchanged.
Note: If you wish to return any paid items from an order which included a gift or free products as part of a promotion, according to our store policy, you need to also return all gifts/free products to receive a full refund. This also applies to free gifts which have been sent to Gold Rewards Club members. Simply include your gift/free product with your return package without registering it.
If you do not include the free item with your return, the return will be compensated with a gift card only (store credit). However, if the value of paid items kept is above the promotion value, you are entitled to a refund.
Please contact our customer care team, if you should have any issues with your purchased products.
HOW DO I RETURN AN ITEM?
Having to return something can be annoying — we know. Therefore, we have tried to make this process as easy as possible for you.
Simply go to womensbest.com/Returns and get your prepaid shipping label.
When registering a return, you can choose either to receive a refund or store credit (Gift Card) as compensation.
Once your return is delivered to our warehouse, please allow 5-7 business days for it to be processed and a further 4-6 business days for your refund/gift card to be issued.
For more info, read our returns policy.
If you choose to receive a refund, the return costs are .
If you choose to receive a Gift Card, the return is free of charge.
If you choose to receive a store credit, we will provide you with a discounted return label and the discounted return costs will be deducted from your final refund.
If you choose to receive a refund, the full return costs will be deducted from your final refund.
|New Zealand||Store Credit